Category Archives: Travel

The Key Business Travel Agent Skills that Make the Difference

If you are looking forward to making a business trip abroad, the first and foremost step to take is looking for a business travel agent, who will be able to make all the necessary arrangements for the trip to go ahead smoothly. If you are in London, you will find a number of business travel agents around you and each of them will claim to be the best in terms of professionalism, knowledge, and competence.

However, you just cannot take their claim by their face value. You need to evaluate them on the basis of certain skill sets. Thus, let us discuss the key skills that business travel agents in London would need to have, to satisfy your needs of the hour.

The Ability to Chalk Out a Travel Itinerary and Plan

This is supposed to be the first and foremost skill that a travel agent needs to have. It needs to take into account your business needs and travel agenda and the timing thereof, and prepare a plan that will help meet those obligations right on time, and at minimum price.

Besides, when it comes to planning, they must have the ability and infrastructure to use the Global Distribution System of GDS to book flights and hotels, private transportation service providers, and other facilities that you may need during the trip. Thus, they need to have an in-depth knowledge of the travel industry and connections with the services associated with the industry, the providers thereof, and sound knowledge of geographical areas around the globe.

An Established Relationship with Suppliers and Power of Negotiation

Qualified travel agents in and around London arranging overseas business trips must have established and fruitful relationships with various suppliers and service providers associated directly or indirectly with the travel industry. This will not only help them set up arrangements for their clients but will also help them obtain the best rates while booking accommodation, transportation, and other utilities. They also need to have excellent negotiating power, which will help them secure various deals at the best rates as per the need and the budget of their clients.

An Ability to Manage Trips

Besides booking overseas business trips and securing the best deals at the behest of their clients, these business travel agents need to have the intellect and acumen of managing any last-minute deviation from the original itinerary and or any issues that might crop up in the midst of trips.

They have to have the ability to deal with and sort out issues like processing of tickets in the event of any change in plans, refunds, sorting out difficulties with the usage of payment using credit or debit cards, and the likes. In short, your travel agent needs to act as your first point of contact, and the problem solver in the event of any issue before or during the trip.

Thus, if you are looking for a travel agent for your business trip to South Africa from London, you expect the agent to be your friend in your need of the hour – any time.

Act as a Solid Post-trip Support

Besides, the travel agent also has to be your post-trip support, when it comes to managing expense reports, handling invoices, reconciling accounts, helping in insurance claims, if needed, and the likes.

What better name can you opt for, than Prilam Group Ltd? Call us at 02079711302 from Monday to Friday, between 09:00 am and 06:00 pm. We don’t work on Saturdays and Sundays.

How to Choose a Quality Local Tour Operator? The Best Steps

You will find a number of tour operators around you and each of them will claim to be the best in the business. But do not take their claim by their face value. You need to put stakes on one that is not only experienced and the one that will give you the best solutions.

There are certain qualities that make a local tour operator better than the others.

They Need to Be Genuinely Enthusiastic

A tour operator offering in your location has to be genuinely interested and enthusiastic in offering you proper assistance in detailing about the place you are aspiring to visit, preparation of the tour itinerary, scheduling the tour so that you can cover maximum spots in minimal time and of course, would help you in budgeting. For instance, if you are looking forward to pick one from the local tour operators in London, you must opt for the one who not only has a sound notion about the leading tourist spots in and around London, but the one that is really looking forward to helping you in every possible way.

They need to be a quality multi –taskers

The tour operator you put stakes in must be an effective multi tasker. They have to be up to date to know the very latest manifesto, deal with the transport facility to ensure you are never found left in any trouble during the tour, understand the availability of resources, and need to have enough resources to be able to troubleshoot any problem that may arise.

They Need to Be Resourceful

These tour operators have to be immensely resourceful. In other words, they must have the latest information from various resources in regards to the realm of their business. And besides, they need to have a huge network from various industry niches, like hospitality, transport, catering, and the like. In short, the trusted travel agents in London as in any other place of the world have the best networks and resources that will help you have the trip of a lifetime.

They Should Have Contingency Plans to Fight Ambiguity

The life of even the best and the most seasoned tour operators are never rosy. Rather, they always have to fight uncertainty and ambiguity, which are pretty common. In other words, instances of a failed transport service, a lodging facility failing to turn up with required room vacancy, the passengers failing to catch flights and tourist buses, or cancelling trips in the eleventh hour only to reschedule them afterwards, more so in case of corporate trips, are pretty common. And all these uncalled for instances have to be dealt with, utter professionalism, perfection and promptness and a fast contingency plan has to be chalked out without any delay.

Thus, reputed corporate travel agencies in London like any other place must have the competency and resources to come up with instant contingency plans to fight these ambiguities.

Thus, when you pick up a quality tour operator you must ensure it has all these qualities. Prilam Group Ltd is the best name to turn to. Call us at 2079711302 from Monday to Friday, between 09:00 am and 06:00 pm. We don’t work on Saturdays and Sundays.